This Appendix covers the most likely problems and their solutions.
This chapter covers some common problems that may be encountered while using the LevelOne Broadband VPN Gateway and some possible solutions to them. If you follow the suggested steps and the LevelOne Broadband VPN Gateway still does not function properly, contact your dealer for further advice.
Problem 1:
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Can't connect to the LevelOne Broadband VPN Gateway to configure
it.
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Solution 1:
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Check the following:
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Problem 1:
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When I enter a URL or IP address I get a time out error.
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Solution 1:
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A number of things could be causing this. Try the following troubleshooting
steps.
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Problem 2:
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Some applications do not run properly when using the LevelOne Broadband
VPN Gateway.
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Solution 2:
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The LevelOne Broadband VPN Gateway processes the data passing through it,
so it is not transparent.
Use the Special Applications feature to allow the use of Internet
applications which do not function correctly.
If this does solve the problem you can use the DMZ function. This
should work with almost every application, but:
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