This Appendix covers the most likely problems and their solutions.
This chapter covers some common problems that may be encountered while using the LevelOne Wireless Broadband Router and some possible solutions to them. If you follow the suggested steps and the LevelOne Wireless Broadband Router still does not function properly, contact your dealer for further advice.
Problem 1:
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Can't connect to the LevelOne Wireless Broadband Router to configure
it.
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Solution 1:
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Check the following:
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Problem 1:
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When I enter a URL or IP address I get a time out error.
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Solution 1:
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A number of things could be causing this. Try the following troubleshooting
steps.
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Problem 2:
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Some applications do not run properly when using the LevelOne Wireless
Broadband Router.
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Solution 2:
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The LevelOne Wireless Broadband Router processes the data passing through
it, so it is not transparent.
Use the Special Applications feature to allow the use of Internet
applications which do not function correctly.
If this does solve the problem you can use the DMZ function. This
should work with almost every application, but:
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Problem 1:
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My PC can't locate the Wireless Access Point.
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Solution 1:
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Check the following.
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Problem 2:
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Wireless connection speed is very slow.
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Solution 2:
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The wireless system will connect at the highest possible speed, depending
on the distance and the environment. To obtain the highest possible connection
speed, you can experiment with the following:
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Problem 1:
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When I tried to install the Printing software for Peer-to-Peer printing,
I received an error message and the installation was aborted..
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Solution 1:
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This may be caused by an existing installation of the printer port
software. Before attempting another installation:
To remove an existing printer port installation:
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Problem 2:
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I am using Windows 95, and the Printing software installed and ran, but
when I selected a port on a LevelOne Wireless Broadband Router and clicked
"Add", the printer was not installed.
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Solution 2:
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Try installing the printer using the standard Windows tools, as
follows:
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The Printer should no longer be grayed out, and is ready for use.
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Problem 3:
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On my Macintosh, I can't find the printer connected to the LevelOne
Wireless Broadband Router.
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Solution 3:
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Check the following settings on the LevelOne Wireless Broadband Router 's
Printer Port screen, accessed from the "Advanced" menu:
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This section is available for LevelOne WBR-1100TX only.
Problem 1:
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Remote PC can't connect to the LevelOne Wireless Broadband
Router.
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Solution 1:
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Check the settings on the LevelOne Wireless Broadband Router
Check the Modem
Check the Remote PC
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Problem 2:
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Remote PC can connect, but can't access LAN resources.
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Answer 2:
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Only TCP/IP - based resources are available. Microsoft networking is NOT
supported. To gain access to your PC on the LAN, you need to install and use a
"Remote Control" program like PC Anywhere.
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Problem 3:
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On the LAN, there is an IP Address conflict involving the Dial-in PC.
How do I set the IP Address allocated to the Dial-in PC?
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Answer 3:
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This problem can only occur if the LevelOne Wireless Broadband Router 's
DHCP Server is Disabled.
In this situation, the DHCP Server must still allocate an IP Address to the
Dial-in user. To set this IP Address:
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